Email us for sales and technical support
For quotes, stock checks, application advice or after-sales support, send a message through our contact form. We work with machine shops, maintenance teams and production plants across South Africa, so whether you are in Gqeberha or further afield, email is the quickest way to get hold of us.
Most enquiry emails are answered within the same business day, and urgent machine shop requests are usually dealt with in a few hours if they come in before mid afternoon.
Where we work from in Struandale
Our base is in Struandale, Gqeberha, which keeps us close to industrial customers in the bay. We regularly support businesses in Markman, Coega, Kariega, Despatch and the Port Elizabeth CBD, with collection and delivery arranged where needed.
- Struandale
- Markman
- Coega
- Kariega
- Despatch
- Port Elizabeth CBD
What to include in your email
The more detail you send, the faster we can help. If you need tool holders, collets, workholding or a service job, include the machine type, part size, quantities and any measurements you already have. For scanning or 3D printing, attach drawings, photos or the sample dimensions.
- Machine make and model
- Part or tool dimensions in mm
- Material type
- Required quantity
- Collection or delivery address
Service bookings and turnaround times
We handle tool regrinding, tool inspection, holder cleaning, runout checks, chuck jaw machining, vise alignment, presetting service, scanner calibration, printer maintenance and collection and delivery. For many of these jobs we can confirm receipt the same day, then give you a practical turnaround based on the workload and the condition of the item.
If you are working to a shutdown window or a production deadline, say so in your email and we will tell you what can be done and when.
Support for machine shops nationwide
We serve customers throughout South Africa, from coastal plants dealing with humidity to inland workshops managing power cuts and load shedding. That means the advice we give is not just about product supply, but about keeping machines accurate and usable in real conditions.
- Precision tooling for CNC work
- Workholding for repeatability
- 3D solutions for prototyping and production support
- Practical help for day to day workshop problems
Meet the team behind the inbox
Your email may be handled by Morne van der Merwe, Ayanda Mhlabeni, Johan Bester, Zanele Nkomo, Ridwaan Jacobs or Nokulunga Dlamini, depending on the type of enquiry. Each person covers a specific area, so your message reaches someone who knows the job. We keep communication clear and direct, with no unnecessary back and forth.
Send a message through our contact form and we will come back with the next step.